Billing inquiries may be sent to If you have a question regarding an LDW Group charge on your bill, please contact us so that we may look into the issue and correct it as necessary.


Compliments, concerns, feedback, and other customer service issues may be sent to


If you need to reach us by phone for a billing or customer service issue, call 800-356-6169 (toll free).


Please email customer service if you would like to mail in a prepayment, and we’ll send you our mailing address.


$2.75 per minute – minimum of 10 minutes – billed to your credit card – 18+